This training will benefit mediators and/or professionals who work with conflict and interested in improving their practice. Based on a facilitative mediation model, this training will address a variety of micro-skills that will enhance their practice. This interactive training combines lecture, group activities, and role-play.

Note: Basic Mediation Training is a pre-requisite for this course. 

Concepts include:

  • Establishing trust: procedural and interpersonal
  • Uncovering interests
  • Reframing Interests and issues using neutral language
  • Strategies for handling assumptions, blame, misperceptions
  • The Conflict Triangle: strategies for managing interests

Upcoming Training Dates: 

Spring 2020: April 21, 2020 9:00 am to 4:00 pm
Fall 2020: September 17, 2020 9:00 am to 4:00 pm

In partnership with Good Shepherd Mediation Program:

  • Location: 2000 Hamilton Street, Suite 301 Rodin Place, Philadelphia, PA 19130
  • Time: 9:00 am to 4:00 pm
  • Click Here to Register
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