Updated January 28, 2020.

Who we are: Center for Resolutions (Community Dispute Settlement of Delaware County, Inc.) This Privacy Policy describes how your personal information is collected, used, and shared when you visit or complete and submit a form from www.center4resolutions.org (the “Site”).

What personal data we collect and why we collect it

• Contact forms

While we keep form submissions for customer service purposes they are never sold to third parties.

If you contact us, we will collect the email address you nominate and any other identifying information you provide, such as a name, address or phone number.

Please do not give us other personal or sensitive information.

• Comments

When visitors leave comments or testimonials on the Site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.

• Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

• Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

• Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

• Purchases

We use PayPal, Inc. (“PayPal”) to provide the option to facilitate payment electronically. The data collected on information form (name, email address, telephone number, billing address, amount due for services) may be transferred to PayPal for the processing of payment. When you sign into Paypal or chose to facilitate payment through the PayPal site you are accepting PayPal’s terms, conditions, privacy policies and other rules to which users are subject when users visit the Paypal site. You can read Paypal’s policies here:

User Agreement: https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US

Privacy Policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

• Analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Google Analytics can collect and analyze information on usage behavior anonymously. This information is collected by Google Analytics, which processes it for the purpose of preparing reports on the websites themselves. This site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal identification information. Google does not associate the IP address with any other data held by Google nor does it attempt to link an IP address with the identity of a user. Google may also communicate this information to third parties where required by law or where such third parties process the information on Google’s behalf. For more information, please refer to the link below: https://www.google.it/policies/privacy/partners/

The user can selectively disable the action of Google Analytics by installing on his browser the opt-out component provided by Google. To disable the action of Google Analytics, please refer to the link below:
https://tools.google.com/dlpage/gaoptout

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy– external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google–external site.

• Other

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have submitted an intake form for any service, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What third parties we receive data from

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• Google Analytics cookies – these are set for monitoring and tracking visitors behavior on the site.

• WordPress logged-in cookies – these are used by WordPress to authenticate logged-in visitors, password authentication and user verification.

Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail (info@center4resolutions.org) or by USPS mail to: 26 E. 4th Street, Media, PA 19063

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