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December 2020

De-Escalation and Conflict Resolution Strategies

December 3 @ 12:30 PM - 4:30 PM
Center For Resolutions, 26 East 4th Street
Media, 19063
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This engaging and practical ½ day/4 hour training teaches highly effective strategies to manage situations with heightened emotions and challenging behavior.  Individuals learn the skills in recognizing the potential and being prepared for conflict escalation while utilizing verbal and non-verbal skills to slow the process.  Gain tools in effective communication, active listening, de-escalation of anger, and creating safety.  $125 +add $35 for credits (NASW CEUs and PA-CLE available, 4 substantive) Thursday, December 3, 2020 from 12:30 am to 4:30 pm…

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