Basic Mediation Training 24 hr. Certificate Program
This introductory training is designed for anyone who is interested in learning or developing skills in conflict resolution. Attorneys, social workers, administrators, teachers, clergy, HR departments and others who need to intervene in conflicts will benefit from this seminar.
Participants will learn the mediation process through a collaborative problem-solving model. This training is highly interactive and highlights the concepts, strategies and skills effective in resolving conflicts including, demonstrations by the instructors and several simulated practice sessions, in which participants can practice.
Attendees Gain Experience in
- Understanding the dynamics of conflict
- Using Neutral Language
- Developing interactive strategies for handling conflict
- Handling Emotions
- Communicating Effectively as a mediator
- Asking effective questions
- Brainstorming for solutions
- Handling special problems
- Building agreements
- Ethical issues
- Framing negotiable issues that lead to joint problem solving
Spring 2018- April 25, 26 & 27, 2018 | 8:30am-5:30pm
Fall 2018- Oct. 31, Nov. 1 & 2, 2018| 8:30 am-5:30 pm
Location- Center for Resolutions
Course fee- $550
PA CLE credits- 23 substantive and 1 ethics (additional $50 fee)
PA-NASW CEUs- 24 (additional $50 fee)
Advanced Mediation Training
This one-day training is designed for individuals who have experience in mediation and/or conflict resolution. Content includes improving mediation outcomes through party preparation, building trust, tackling emotional escalation, and new micro skills to enhance your practice. The training is highly interactive combining lecture, group activities and role-playing.
Required- Basic Mediation Training and/or practical experience.
Winter 2017 – Wednesday, December 6, 2017 | 9 am-4 pm
Spring 2018 – Wednesday, May 16, 2018 | 9am-4pm
Winter 2018– Wednesday, Dec. 5, 2018 | 9am-4pm
Location- Center for Resolutions
Course Fee– $200 ($225, after Jan 1, 2018)
PA CLE Credits- 6.5 (additional $35)
PA-NASW CEUs- 6.5 (additional $35)
Strategies to De-escalate Anger and Resolve Conflict
This training is designed for professionals who manage conflict in the workplace. Participants will learn how and when to effectively intervene in conflict situations. Employing these strageties can lead to improved employee relations and an increase in productivity.
- Understanding the Dynamics of Conflict
- Styles of Conflict Management
- Anger Cycle
- Strategies for De-escalating Anger
- Active Listening
- Asking Effective questions
- Collaborative Problem Solving
Spring 2018- Thursday, March 8, 2018 | 9am-4pm
Fall 2018- Wednesday, Oct. 17, 2018 | 9am-4pm25
PA CLE credits- 5.5 (additional $35)
PA-NASW CEUs- 5.5 (additional $35)
Location: Center for Resolutions
Registration- call 610-566-7710
Youth Aid Panel Program
The Youth Aid Panel run by the Center For Resolutions provides an alternative means for first time juvenile offenders at the discretion of an arresting police officer. Volunteers meet with juveniles after a summary-level arrest, such as an underage drinking , curfew violation, marijuana use, sexting or retail theft. The panels are poised to intervene in the lives of these young people as a mentor at the first moment they begin to make poor decisions. After an interview, the panel creates assignments, or resolutions, that upon completion, expunge the child’s criminal record. The assignments are typically composed of educational classes, community service, and individually tailored projects. The Youth Aid Panel Program has the youth and community working collaboratively to shift the youth from the label of “criminal” to feeling empowered, educated, and connected to their community. Our volunteers are trained at the Center in Media and usually meet just once a month.
Each community panelist must complete 9 hours of formal training, which includes the following:
- An overview of the Juvenile Justice System.
- Information about group process, resolution and value clarification.
- Skills in questioning young people, and participating in panel meetings.
Location: Center For Resolutions
*all training sessions must be attended to be a panelist.
Please contact Bridget Carroll at firstname.lastname@example.org if you are interested in becoming a Panelist or fill out our online application
This training is offered to students in schools and organizations who are seeking to implement a Peer Mediation Program. It includes the process of mediation, listening, summarizing, agreement building and a variety of cognitive skills within a variety of instructional techniques. Students who complete this training will be able to act as mediators in student-to-student conflict.