Basic Mediation Training is offered 3 times a year, a winter session, a spring session, and a fall session. This is a 3-day course offering CLE and CEU credits. This introductory course discusses what mediation is, the benefits, the process, and shares skills to effectively solve conflict. In addition to offering CLE and CEU credits, this course if open to those who serve as an educator, a department head, HR staff, and anyone that needs mediation skills in their professional and personal lives. 

The Basic Mediation Training workshop builds skills in some of the following areas: 

  • Understanding the dynamic of conflict 
  • Active Listening 
  • Asking effective questions 
  • Styles of Conflict Management 
  • De-escalating anger
  • Remaining neutral 
  • Framing negotiable issues that lead to joint problem solving 
  • Building agreements 

Upcoming Training Dates: 

Summer 2020: June 3, 4 & 5

(Wednesday, Thursday, Friday)

Fall 2020: November 17, 18 & 19

(Tuesday, Wednesday, Thursday)

  • Location: Center for Resolutions, 26 E. 4th Street, Media PA 19063 (Unless otherwise noted)
  • Course Fee: $550
  • SHRM Credits: 22.5 Credits
  • PA CLE Credits: 23 Substantive and 1 Ethics (additional $50)
  • NASW-PA CEU Credits: 24 Credits (additional $50)

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