What is mediation?

It is a process where parties in a conflict come together with two mediators to discuss their concerns and try to work things out to the mutual satisfaction of everyone. As opposed to going to court, mediation is confidential and offered at a time and date that is convenient to all parties.

What is a mediator?

A mediator is a trained facilitator, who acts as an impartial third party in a dispute.

Who makes the decisions?

Unlike arbitration, where the arbitrator makes the decision(s) or going to court, where the judge makes the decision, mediation is based on self-determination. The mediators guide the conversation and help the parties reach their own agreements. The mediators do not take sides or tell the parties what they have to do.

How much does it cost?

We request a donation of $30 for custody mediations and $25 from each party to help cover administrative costs. We turn no one down for lack of funds.

When and where do you hold the mediations?

Mediations are held in a timely fashion at neutral sites conveniently located to both parties.

Can I bring my attorney or witness(es)?

We would rather you not bring an attorney and we do not allow witnesses. Mediation is not a place to determine who is right or wrong. It is an opportunity to share concerns and look at options for the future.

How can I become a CFR mediator?

CFR offers Basic Mediation training for anyone interested in resolving disputes peacefully. The training develops mediation skills and introduces a specific, practical process that people can utilize on a daily basis to address conflict in the workplace, in the community and in the home. CFR has worked with numerous organizations, such as The University of Pennsylvania, Drexel University, Interboro School District, Garnet Valley School District and Amtrak ---- to name a few.