More About Mediation and Conflict Resolution

CFR has consistently provided quality training in conflict mediation skills. We re-enforce the training with opportunities for people to gain real life experience either as volunteers with our organization or by implementing those skills in their own organizations and companies.

CFR serves children, adults, neighbors and family members.  Our mediation program offers anyone involved in conflict the opportunity to discover his/her own solution.  

Each year, CFR receives more than 400 phone calls from individuals who are experiencing conflicts with neighbors, landlords, tenants, employers or family members. It isn't uncommon for callers to be on the brink of taking matters into their own hands.

Most unresolved community conflicts are referred to the Delaware County and Chester County court system.  The court system’s process often addresses specific issues, but does not and is not now prepared to look at the underlying issues regarding the conflict. CFR's process looks at the issues, identifies the interests of each of the parties and facilitates an exchange of ideas. CFR's goal is to allow parties to express themselves in a safe, neutral place and to ensure that all sides of a conflict have a chance to be heard. During community mediation, participants are encouraged to seek solutions that will work for them rather than having restrictions imposed by a police officer or judge.